Get the boost you need to succeed faster. Unity Success Plans will help you enhance productivity and resolve issues quickly, so your team can de-risk your project and minimize downtime.
No one knows Unity better than we do
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- Unity Pro is better than ever, with a full suite of features aimed at getting your game created as fast as possible, including prototyping and concepting tools that enable studios like Gameloft to quickly ideate and iterate on their game concept, then move directly into production. And with partners like Backtrace, a powerful, cross-platform, game-crash-monitoring and management tool, you can.
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Working with us gives you direct access to the engineers who help build Unity and know the source code inside out. With intimate knowledge of the platform, we can provide you with strategic guidance and advice on technical implementations to help you future-proof your work.
You’ll be supported by leading industry veterans with insight into market trends, emerging and adjacent technologies, and best practices. We are partners who stay laser-focused on making sure you succeed throughout your journey with Unity.
“It’s invaluable to be able to ask anything – whether it’s about a bug, needing more detail on a particular feature, or wondering the best way to implement something – and have an experienced engineer with knowledge of the code base be able to answer. And if they can’t answer, then they know who to ask. This is all without taking time away from our programming team, so they can concentrate on making the game.”
“It’s not about the challenges but the opportunities it gives the developers. ISS gives the development team the best possible support so they can achieve their vision for the game, and at Paradox we want to do whatever we can to support the development team [to] reach their goals.”
“I think having Unity support has really allowed us to focus on the pieces of the game which are important to our players and not have to worry about some of the lower-level technical details that we would have to do in some other engines. It’s allowed us to move a lot more quickly.”
“Having a Unity engineer talk to our engineers was the best strategy because they speak the same language. It’s much better than speaking to remote support people where they might not know exactly what you’re struggling with. And having someone onsite means they can open our code and point out stuff and do deep-dive reviews – which made a huge difference.”
Select a plan that meets your needs
Whether you’re looking for a proactive and personalized level of engagement or you want peace of mind that we’ll be available when you need us, with Unity Success Plans a world-class team of trusted Unity advisors and experts will have your back.
Choose the Success Plan that most closely aligns with your needs – Success Foundation or Advanced Success. Then, customize your plan with Success Plan Add-ons for extended coverage, source code access, or other services. Contact us to speak to a Unity team member who will help you identify the best options for you.
Success Foundation – Core Support
Access technical support delivered by experienced Unity engineers, receive guaranteed response times, and stay on top of issues with an assigned support coordinator. With Core Support, you will minimize downtime, get answers to questions, and resolve problems quickly.
Advanced Success – Integrated Success Services (ISS)
Unity Pro One Time Purchase
In addition to everything in Core Support, you will receive enhanced technical support, a dedicated Developer Relations Manager (DRM), and a Project Review. With ISS, you get best practice guidance, expert advice, and an advocate within Unity to help you achieve your goals.
Enhanced Technical Support
Enhanced technical support provides the fastest response times, access to 2-hour replies for emergencies, and more concurrent tickets to handle additional issues and increase your team's efficiency.
Developer Relations Manager
Developer Relations Managers (DRMs) provide best-practice guidance and act as your advocate within Unity, ensuring that your developers have everything they need to stay productive. Your DRM develops an in-depth understanding of your business and coordinates Unity resources to support you in realizing your goals.
Project Review
A senior engineer spends two days onsite reviewing your project in depth, then delivers a comprehensive report with recommendations and best practice guidance. Project Reviews let us get to know your environment, team, and workflows, which helps us set you up for success.
Increase productivity and efficiency
Minimize costly downtime and receive expert guidance from DRMs who know your business and technical environment to ensure you’re using best practices and leveraging the full potential of Unity.
Access expert Unity engineers
Contact our expert engineers who work alongside other critical Unity teams (like R&D and Product) to facilitate high-quality coverage for all issues.
Prevent problems
Maintain continuous contact and receive strategic recommendations that can help you avoid issues before they occur.
Stay ahead of the curve
Be aware of the latest roadmap and technology developments through ongoing connections with your DRM.
Flexible support for publishers with multiple studios
Publisher Support enables publishers to help their third-party studios succeed by giving them access to Success Foundation or Advanced Success plans.
This flexible solution allows publishers to allocate resources efficiently by allowing the publisher to assign the right level of support to each studio at key milestones in the development process.
Learn how Paradox Interactive provides the technical advice and expertise needed to make an excellent game.
More time to focus on what’s important
Integrated Success Services lets you feel confident about the performance of lower-level technical details, helping you to move more quickly while freeing your time and resources to focus on what counts.
Unity offers additional Advanced Success Plans to meet a variety of needs across industries. Contact us to speak with a Unity team member about the right solution for your team.
DOTS Success Plan
The best way to start using DOTS. This plan gives you a solid foundation in the technology and kickstarts development with the help of a Unity engineer.
Industry Success Plans
A choice of plans specifically for Enterprise customers that provides proactive, strategic guidance and services.
Verification Success Plan
Unity engineers work with your team to thoroughly review and prepare your SDK for Unity verification testing.
Unity helps ensure a flawless launch for Where Cards Fall on Apple Arcade
A small studio’s first game gets a final push from Unity Integrated Success Services (ISS) to hit a tight release deadline.
Converting to Unity for Jurassic World Alive
How Unity’s Integrated Success Service, training, and onsite expertise made all the difference.
Close collaboration keeps development on track
Why East Side Games turned to Unity Integrated Success Services to optimize game performance.
Paradox Interactive and Romero Games are using Unity to build an empire
Unity Pro Price Increase
How Unity Publisher Support enabled Paradox Interactive to allocate resources and help a small studio get huge results in Empire of Sin.
Unity helps the Manufacturing Technology Centre (MTC) push boundaries
Unity’s Integrated Success Services (ISS) ensure the MTC’s innovative real-time 3D projects stay on track and on the cutting edge.
Learn how Success Plans can help you avoid and resolve issues quickly to achieve more.
Qualified not-for-profit academic institutions and educational programs can get free Unity licenses. Educators may apply on behalf of their institution.
Applications are reviewed by Unity and approved based on eligibility. Note that eligibility requirements for Unity Education Licenses differ by region.
If your students are distance learning, the computers they use must be powerful enough to run Unity. If their computers are not Unity compatible, they can virtually connect to a school computer that can run Unity. Learn how to set up Unity via virtual computer access using AWS services.
Free Unity Education licenses for in-class instruction
Unity Education licenses can be used for learning, teaching, training, and research and development activities that are part of the instructional functions performed by the institution and include publishing restrictions. To learn more about Unity licenses for publishing, please contact us.
Easy management and deployment in multi-seat, classroom settings
Unity Education licenses are specifically designed to make it easy to deploy and manage licenses in a multi-seat, classroom environment. Command line management reduces the system and IT support needed to deploy Unity at your school.
Qualified not-for-profit academic institutions and programs may apply
To qualify, a not-for-profit academic institution must be accredited by an authorized governmental agency within its applicable local, state, provincial, federal, or national jurisdiction and have the primary purpose of teaching its enrolled students.
Your Unity Education licenses are waiting — apply today!
Need help building a Unity curriculum?
Unity Pro Standard Price Book
The Unity Educator Toolkit includes the Unity Curricular Framework and Professional Skills Standards. These free resources map to learning objectives for academic standards.
Follow Unity Education on Facebook
Stay updated on products and programs that support Unity Educators and best practices for teaching subjects like game design, computer science, art and design, and XR.
Unity Pro Xl Price
Join the Unity Teach Community
Join the global community of educators who teach Unity. Hear best practices from fellow educators, get inspired and stay connected with Unity education initiatives.
Unity Teach offers curated course content, inspiring student examples, professional development sessions, and access to a powerful educator community to help you give your students in-demand skills.
The world’s most forward-looking, innovative and experienced academic institutions are building the workforce of tomorrow.